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THE SECRET TO GETTING AHEAD IS GETTING STARTED

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New to ALORA Fitness

Discover the Difference

Getting started with ALORA Fitness is your first step towards achieving a stronger, more flexible, and balanced body. Our programs are designed to fit all fitness levels, ensuring that everyone from beginners to advanced participants can benefit. Our Reformer equipment allows you to adjust the resistance, making your workout as easy or as challenging as you need.

What to expect on your class

Preparing for the class

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To attend a class, please book in advance to secure your spot, as class sizes are limited. You can make your booking through our website.

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Our workouts are under an hour. We recommend arriving 10 minutes before to your first class to complete paperwork and allow the instructor to walk you through the Studio.

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Check in with the Instructor once arrived. Please keep in mind reservations are required to attend a class.

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​​You will be working out on a Reformer. If it's your first time, don't worry - Reformers are very user-friendly! Our instructor will show you how to use it before class and will be there to assist you if needed.

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Our workouts are designed for all levels. To adjust the intensity, reformers are equipped with different sets of springs. Instructor will guide you on which springs to use for a lighter, moderate, or challenging workout.

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Grip socks are required for safety reason and available for purchase upon check-in.

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Please come prepared to class with water. You are welcome to bring a towel.

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To see significant results, it is recommended to practice Reformer Pilates at least 2-3 times per week. Consistency is key to experiencing the full range of benefits.

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OUR POLICIES

CANCELLATION POLICY
 

Late Cancellation & No-Show Policy

  • Unlimited & Off-Peak Unlimited Memberships:
    If you fail to show up for your scheduled class or cancel within 12 hours of the class start time, a $15 Late Cancel fee will be charged. This policy is enforced with no exceptions.

  • Class-Based Memberships & Class Packs (including 4, 8, 10, 12 classes/month and all class packages):
    If you fail to show up for your scheduled class or cancel within 12 hours of the class start time, the class will be forfeited.

  • Third-Party Bookings (e.g., ClassPass):
    Cancellation and no-show fees are determined and charged by the third-party provider.

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LATE POLICY

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If you are more than 5 minutes late to class, you may be denied entry and your spot may be given to another client.  In this case, it will be considered a no-show and cancellation/no-show fee will be applied.

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SAFETY POLICY​

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Socks with grips are required for safety reasons to avoid slipping on the Reformer. You may bring your own or purchase them at the front desk. Please note that you won't be allowed to join the class without grip socks.

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SCHEDULING POLICY

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Reservations are required to attend a class.

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PRIVACY POLICY

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Please respect the privacy of our participants. Kindly refrain from recording or taking pictures of the staff or other participants in the studio without their permission.

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WELLNESS POLICY 

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To ensure the health and safety of all, please do not enter the Studio if you are feeling unwell.

Thank you for helping us maintain a healthy environment!

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Policy

FREQUENTLY ASKED QUESTIONS

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